Shipping and Delivery
Local In-Home Delivery Details (white glove service)
- Merchandise in stock are usually delivered within 5–10 business days
- Additional charges may apply to special warehouse and residential circumstances, including remote locations not readily accessible; please call (408)868-5203 for details about your location.
- Includes two-man service, placement in a room of your choice and removal of packaging.
- 1-2 days before delivery, you will get a call with a 2-3 hour delivery time window. Time frames are routed geographically and cannot be changed.
- Deliveries must be changed or cancelled 3 days before your scheduled delivery date to avoid a $35 rescheduling fee.
- Person accepting delivery must be at least 18 years of age.
Will my old item be hauled away or disposed of?
- No, please make alternative arrangements to dispose of your large items.
Do I need to be home for my service appointment?
- Yes, an adult needs to be home for your service appointment.
What should I do if I have an issue with my delivery service?
- Give us a call at 408-868-5203
- Items that are shipped are packaged and sent via common carriers such as Fedex, UPS, USPS, DHL, etc.