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Custom Matching Ottoman
Ottoman not sold separely. Must be purchased with a sofa or sectional.
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Custom Sofa Cushion Firmness
- Soft: A soft foam seat cushion is comfortable and versatile to provide support and relief during extended periods of sitting. Crafted from high-quality, plush foam material, this cushion gently contours to the shape of your body and may help reduce pressure on key pressure points. The experience is akin to sitting "in" the cushion rather than merely "on" it.
- Medium: Between plush and firm, medium seats strike a balance between contour and support. Built with cushioning made to give just a tad as you sit, the medium level doesn't keep you too upright – but also doesn't let you sink too far down.
- Firm: The seats provide a supportive feel that aids in maintaining a neutral posture while seated. This attribute is advantageous for individuals with back issues or those who prefer a solid and stable sensation. Opting for a firm seat cushion transforms the experience from sitting in the sofa to sitting on it. This technology mirrors the firm options available in many mattress foams, catering to individuals who seek higher levels of support. Therefore, choosing a firm seat ensures a denser surface for your seating comfort.
- Plush Down-fill: Down-filled cushions feature a blend of white goose down and goose feathers intricately packed into clusters. These clusters create a lavish and comfortable filling for cushions, delivering a plush and cozy sensation. The cushions exhibit a pliable nature, molding to the contours of the body for a supportive and comfortable experience. With a high loft, the down clusters give the cushions a lofty and fluffy appearance, enhancing their overall plushness. To maintain their optimal comfort, occasional fluffing and maintenance are recommended.
Seat Cushion Popup
Choose between standard split cushions or a single bench cushion.
Opting for the split option can enhance the durability of your seat cushions by allowing you to rotate them, ensuring more even wear over time.
Opting for a bench cushion is favored at times for achieving a seamless aesthetic.
(Note: The number of seat cushions may vary depending on your preferred division of the inside seating width. We recommend each cushion to have a minimum width of 23".)
Please specify in your notes during check out your preference. All orders are reviewed by a designer before production.
Seat Cushion Popup
Choose between standard split cushions or a single bench cushion.
Opting for the split option can enhance the durability of your seat cushions by allowing you to rotate them, ensuring more even wear over time.
Opting for a bench cushion is favored at times for achieving a seamless aesthetic.
(Note: The number of seat cushions may vary depending on your preferred division of the inside seating width. We recommend each cushion to have a minimum width of 23".)
Please specify in your notes during check out your preference. All orders are reviewed by a designer before production.
USA Made in 4-6 Weeks
Shipping & Delivery
- Production time for custom orders: 4-5 weeks
- Shipping costs: $249 to $349
- Complimentary white glove service for most cities; we will notify you if your zip code is not eligible.
- Delivery timeframe after custom sofa completion: 1 to 2 weeks, subject to scheduling and location.
Check out our measuring guide to ensure a smooth delivery.
Returns & Exchanges
Returns
We're happy to accept returns within 60 days of delivery for custom furniture that is in new or like-new condition. Once your item is returned, we'll carefully inspect it and issue credits or refunds for the item(s) and any applicable taxes. Please note there is a 15% restocking fee for returns on custom furniture, and the initial delivery fee will be forfeited. If we need to collect the item from your home, a pick-up fee may apply.
Exchanges
We're here to help! Exchanges are gladly accepted for damaged or defective custom furniture. Simply start the exchange process by submitting a claim on our claims page. Rest assured, a friendly member of our team will reach out to you within 24 to 48 hours.
Frequently Asked Questions
Please refer to our custom sofas FAQ page.