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Furniture Care Guide
We build all our custom pieces by hand using high-quality materials. Learn more about our construction and how to maintain your new sofa and sectional.
All of our seat cushions are constructed with high-quality foam. Down blend cushions will become softer and will puddle. This is normal and not a defect in construction.
When you receive your new sofa, be aware that the cushions will need some time to adjust. Cushions are made to fit your sofa, and are packed, shipped, and delivered to you before even being sat on. It could take a couple weeks to fully break in the cushions and soften up. Tight, attached seat and back cushions will naturally stretch and wrinkle with use.
Slight differences in texture, color, or appearance among fabrics and leathers may occur between production runs. This is normal, and not considered defective. We work closely with our manufacturing partners to insure each production run falls within our approved variance range. Fabrics are not guaranteed against wear, fading, shrinking, or color change due to direct sunlight.
General fabric care
Routine care - We recommend routine vacuuming or light brushing at least once or twice a month. This will prevent build-up of dust and grime which can damage the fabric over time.
Spot-cleaning stains - Blot spills immediately with a clean, absorbent white cloth. Blot from the outside to the middle of the affected area to prevent rings. Refer to the spot code below to determine the correct type of product to use. If a type of cleaner is advised, pretest a small, inconspicuous area before proceeding. Do not use too much water or solvent. Rub gently, do not scrub.
|S = SOLVENT||
Use a water-free solvent. We recommend a professional upholstery cleaning service as water-free cleaning solvents may not be readily available and/or petroleum-based.
W = WATER
Use distilled water and a water-based upholstery cleaner. We recommend Eco Touch Carpet & Upholstery Cleaner for an eco-friendly cleaner, or Blue Coral Upholstery Cleaner for a heavy-duty cleaner.
WS = WATER OR SOLVENT
For these versatile fabrics, you may use a water-free solvent OR distilled water and a water-based upholstery cleaner.
Overall fabric and slipcovers cleaning
For a thorough cleaning, we recommend using a professional in-home upholstery cleaning service. Annual cleaning is suggested, but this can vary depending on usage.
Close all zippers prior to washing. Always wash the entire slipcover for uniform results. We recommend air drying covers until slightly damp to reduce wrinkling. The dryer may cause shrinking. For ease put the slipcover back on when slightly damp and let it finish drying on the piece.
Pilling is natural for many high quality upholstered fabrics and is not a fabric fault or defect. When pilling occurs, tit does not mean that the fabric is disintegrating and will leave a worn out area or not retain the proper structure in the fabric. It is recommended to use a fabric pilling comb or defuzzer to shave off the pills. Rarely does pilling re-occur after utilizing one of these methods.
Leather is a natural material so slight differences in texture, color, or appearance from hide to hide may occur. Leather is particularly subject to variations in color and markings, such as wrinkles, stretch marks, and healed scars may show. These characteristics make leather unique and are not considered defective. Natural color changes, exposure to extreme temperature changes and direct sunlight may cause color changes and/or surface damage. Over time, leather will naturally develop a softer feel, adding to its comfort and character.
General leather care
Minor scratches such as fingernail scratches or light scuffs may cause a slight mark without truly damaging the leather. Start by using a chamois or your fingers to gently buff minor scratches or scuffs on the surface. Sometimes this is enough to correct minor scuffs and scratches.